Modern industrial services (Record no. 10743)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01657cam a2200229 i 4500 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9783030805111 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9783030805135 |
| DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4/012 |
| MAIN ENTRY--AUTHOR NAME | |
| Personal name | West, Shaun, |
| TITLE STATEMENT | |
| Title | Modern industrial services |
| Remainder of title | a cookbook for design, delivery, and management / |
| Statement of responsibility, etc | Shaun West, Paolo Gaiardelli, Nicola Saccani. |
| Copyright Date | |
| Place of publication | Cham, Switzerland : |
| Name of publisher | Springer, |
| Year of publication or production | 2022. |
| PHYSICAL DESCRIPTION | |
| Number of Pages | 1 online resource (xix, 202 pages) |
| SERIES STATEMENT | |
| Series statement | Springer texts in business and economics, |
| GENERAL NOTE | |
| General note | "This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms. Ideal for a student as well as a practitioner, the book describes the industrial services ecosystem, the barriers and challenges, and a roadmap for building service excellence. Curated cases are used to describe the current approaches in practice to overcome the barriers. The book also provides several tools, each with a short introduction, that the authors have used successfully in projects to help overcome the servitization barriers. Many of these tools are from management, design thinking, or service design. The service excellence roadmap is based on the development methodology and helps current and future business leaders to create their own individual roadmaps."--DOAB. |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Strategic planning. |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Industrial management. |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Organizational change. |
| ADDED ENTRY--PERSONAL NAME | |
| Personal name | Gaiardelli, Paolo, |
| ADDED ENTRY--PERSONAL NAME | |
| Personal name | Saccani, Nicola, |
| ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | https://hdl.loc.gov/loc.gdc/gdcebookspublic.2022360457 |
| ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Permanent Location | Current Location | Date acquired | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|
| Gabriel Afolabi Ojo Central Library (Headquarters). | Gabriel Afolabi Ojo Central Library (Headquarters). | 09/25/2023 | HD99805 .W47 2022 | 0187675 | Books |
| Gabriel Afolabi Ojo Central Library (Headquarters). | Gabriel Afolabi Ojo Central Library (Headquarters). | 09/25/2023 | HD99805 .W47 2022 | 0187676 | Books |
| Gabriel Afolabi Ojo Central Library (Headquarters). | Gabriel Afolabi Ojo Central Library (Headquarters). | 09/25/2023 | HD99805 .W47 2022 | 0187677 | Books |