Lesikar's business communication : (Record no. 11573)
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000 -LEADER | |
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fixed length control field | 02143cam a2200205 i 4500 |
INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 9780073403212 (alk. paper) |
INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 0073403210 (alk. paper) |
DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 651.7 |
MAIN ENTRY--AUTHOR NAME | |
Personal name | Rentz, Kathryn. |
TITLE STATEMENT | |
Title | Lesikar's business communication : |
Remainder of title | connecting in a digital world / |
Statement of responsibility, etc | Kathryn Rentz, University of Cincinnati, Paula Lentz, University of Wisconsin-Eau Claire. |
EDITION STATEMENT | |
Edition statement | Thirteenth edition. |
Copyright Date | |
Place of publication | New York, NY : |
Name of publisher | McGraw-Hill/Irwin, |
Year of publication or production | [2014] |
PHYSICAL DESCRIPTION | |
Number of Pages | xxxix, 679 pages : |
Other physical details | illustrations ; |
FORMATTED CONTENTS NOTE | |
Formatted contents note | Introduction -- Understanding workplace communication -- Communicating across cultures -- Fundamentals of business writing -- Adapting your words to your readers -- Constructing clear sentences and paragraphs -- Writing for a positive effect -- Basic patterns of business messages -- Developing your writing process and choosing the best form -- Getting to the point in good-news and neutral messages -- Maintaining goodwill in bad-news messages -- Making your case with persuasive messages and proposals -- Conducting a winning job campaign -- Fundamentals of report writing -- Preparing informative and influential business reports -- Choosing the right type of report -- Conducting research for decision makers -- Using visuals to make your point -- Oral forms of business communication -- Communicating effectively in meetings and conversations -- Delivering oral reports and business speeches -- Elements of professionalism : technological proficiency and correctness -- Leveraging technology for better writing -- Conveying professionalism through correctness -- A Corrections for the self-administered diagnostic test of correctness -- B Physical presentation of letters, memos, and reports -- C General grading checklists: punctuation, grammar, numbers, spelling, proofreading technique, strategy, and formatting -- Special codes and checklists : messages and reports -- E documentation and the bibliography -- Photo credits -- Index. |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Commercial correspondence. |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | English language |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Business communication. |
ADDED ENTRY--PERSONAL NAME | |
Personal name | Lentz, Paula. |
ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Library of Congress Classification |
Koha item type | Books |
Permanent Location | Current Location | Date acquired | Full call number | Accession Number | Koha item type |
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Spec. Study Centre Immigration, Gwagwalada, Abuja | Spec. Study Centre Immigration, Gwagwalada, Abuja | 10/05/2023 | HF5721.R46 | 0185808 | Books |