National Open University Library

Lesikar's business communication : (Record no. 11573)

MARC details
000 -LEADER
fixed length control field 02143cam a2200205 i 4500
INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780073403212 (alk. paper)
INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0073403210 (alk. paper)
DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 651.7
MAIN ENTRY--AUTHOR NAME
Personal name Rentz, Kathryn.
TITLE STATEMENT
Title Lesikar's business communication :
Remainder of title connecting in a digital world /
Statement of responsibility, etc Kathryn Rentz, University of Cincinnati, Paula Lentz, University of Wisconsin-Eau Claire.
EDITION STATEMENT
Edition statement Thirteenth edition.
Copyright Date
Place of publication New York, NY :
Name of publisher McGraw-Hill/Irwin,
Year of publication or production [2014]
PHYSICAL DESCRIPTION
Number of Pages xxxix, 679 pages :
Other physical details illustrations ;
FORMATTED CONTENTS NOTE
Formatted contents note Introduction -- Understanding workplace communication -- Communicating across cultures -- Fundamentals of business writing -- Adapting your words to your readers -- Constructing clear sentences and paragraphs -- Writing for a positive effect -- Basic patterns of business messages -- Developing your writing process and choosing the best form -- Getting to the point in good-news and neutral messages -- Maintaining goodwill in bad-news messages -- Making your case with persuasive messages and proposals -- Conducting a winning job campaign -- Fundamentals of report writing -- Preparing informative and influential business reports -- Choosing the right type of report -- Conducting research for decision makers -- Using visuals to make your point -- Oral forms of business communication -- Communicating effectively in meetings and conversations -- Delivering oral reports and business speeches -- Elements of professionalism : technological proficiency and correctness -- Leveraging technology for better writing -- Conveying professionalism through correctness -- A Corrections for the self-administered diagnostic test of correctness -- B Physical presentation of letters, memos, and reports -- C General grading checklists: punctuation, grammar, numbers, spelling, proofreading technique, strategy, and formatting -- Special codes and checklists : messages and reports -- E documentation and the bibliography -- Photo credits -- Index.
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Commercial correspondence.
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term English language
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Business communication.
ADDED ENTRY--PERSONAL NAME
Personal name Lentz, Paula.
ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Books
Holdings
Permanent Location Current Location Date acquired Full call number Accession Number Koha item type
Spec. Study Centre Immigration, Gwagwalada, Abuja Spec. Study Centre Immigration, Gwagwalada, Abuja 10/05/2023 HF5721.R46 0185808 Books

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