Delivering excellence in health and social care : (Record no. 12919)
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000 -LEADER | |
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fixed length control field | 01720cam a22002534a 4500 |
INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 9780335208890 |
INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 0335208894 |
INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 9780335208883 |
INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 0335208886 |
DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 362.1/068/5 |
MAIN ENTRY--AUTHOR NAME | |
Personal name | Moullin, Max, |
TITLE STATEMENT | |
Title | Delivering excellence in health and social care : |
Remainder of title | quality, excellence, and performance measurement / |
Statement of responsibility, etc | Max Moullin |
Copyright Date | |
Place of publication | Buckingham [England] ; |
-- | Philadelphia : |
Name of publisher | Open University Press, |
Year of publication or production | 2002 |
PHYSICAL DESCRIPTION | |
Number of Pages | xii, 237 pages : |
Other physical details | illustrations ; |
SUMMARY, ETC. | |
Summary, etc | "Many organizations in health and social care are striving to implement the ideas of organizational excellence, performance measurement and process improvement, in the context of a large number of government initiatives including the NHS Plan, Best Value, Clinical Governance and Quality Protects. This book provides a clear explanation of the whole area and includes a wide variety of case studies and examples within health and social care, including the Voluntary Sector." "The book gives extensive guidance on the use of the Excellence Model, but it does much more than just describe how to use the Model. It provides practical guidance on how to deliver services focused on patients and service users, on how organizations can lead, motivate and involve their staff, on partnerships and user involvement, and on the vital area of process improvement. There is also a major section on performance measurement."--Jacket |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Medical care |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Social service |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Medical policy |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Quality Assurance, Health Care |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Quality Indicators, Health Care |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Health Facility Administration |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Social Welfare |
ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Library of Congress Classification |
Koha item type | Books |
Permanent Location | Current Location | Date acquired | Full call number | Accession Number | Koha item type |
---|---|---|---|---|---|
Spec. Study Centre Immigration, Gwagwalada, Abuja | Spec. Study Centre Immigration, Gwagwalada, Abuja | 06/26/2024 | RA394 .M68 2002 | 0186318 | Books |
Spec. Study Centre Immigration, Gwagwalada, Abuja | Spec. Study Centre Immigration, Gwagwalada, Abuja | 06/26/2024 | RA394 .M68 2002 | 0186319 | Books |