A research agenda for service marketing / (Record no. 13786)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01116cam a2200217 i 4500 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781803923161 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781803923161 |
| INTERNATIONAL STANDARD SERIAL NUMBER | |
| ISSN | 9781803923161 |
| DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8/12 |
| TITLE STATEMENT | |
| Title | A research agenda for service marketing / |
| Statement of responsibility, etc | edited by Olivier Furrer, Professor of Marketing, Department of Management, University of Fribourg, Switzerland, Mikèle Landry, Research Assistant, Department of Management, University of Fribourg, Switzerland, Chloé Baillod, Research Assistant, Department of Management, University of Fribourg, Switzerland, Jie Yu Kerguignas, Assistant Professor, EHL Hospitality Business School, University of Applied Sciences and Arts Western Switzerland (HES-SO), Delémont, Switzerland. |
| Copyright Date | |
| Place of publication | Cheltenham, UK ; |
| -- | Northampton, MA, USA : |
| Name of publisher | Edward Elgar Publishing, |
| Year of publication or production | [2024] |
| PHYSICAL DESCRIPTION | |
| Number of Pages | xi, 389 pages : |
| Other physical details | illustrations ; |
| SERIES STATEMENT | |
| Series statement | Elgar research agendas |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Service industries |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer relations. |
| ADDED ENTRY--PERSONAL NAME | |
| Personal name | Furrer, Olivier, |
| ADDED ENTRY--PERSONAL NAME | |
| Personal name | Landry, Mikèle, |
| ADDED ENTRY--PERSONAL NAME | |
| Personal name | Baillod, Chloé, |
| ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kerguignas, Jie Yu, |
| ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Permanent Location | Current Location | Date acquired | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|
| Gabriel Afolabi Ojo Central Library (Headquarters). | Gabriel Afolabi Ojo Central Library (Headquarters). | 11/04/2024 | HF5415.5.R472024 | 0195293 | Books |
| Gabriel Afolabi Ojo Central Library (Headquarters). | Gabriel Afolabi Ojo Central Library (Headquarters). | 11/04/2024 | HF5415.5.R472024 | MHQ0195294 | Books |
| Gabriel Afolabi Ojo Central Library (Headquarters). | Gabriel Afolabi Ojo Central Library (Headquarters). | 11/04/2024 | HF5415.5.R472024 | 0195308 | Books |