Calming upset customers / (Record no. 14628)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00336nam a22001215a 4500 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 0931961653 (pbk.) |
| MAIN ENTRY--AUTHOR NAME | |
| Personal name | Morgan, Rebecca L. |
| TITLE STATEMENT | |
| Title | Calming upset customers / |
| Statement of responsibility, etc | Rebecca Morgan. |
| Copyright Date | |
| Place of publication | California |
| Name of publisher | CRISP Publications,INC |
| Year of publication or production | 1989 |
| PHYSICAL DESCRIPTION | |
| Number of Pages | iii, 65 p. : |
| Other physical details | ill. ; |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer services |
| ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Permanent Location | Current Location | Date acquired | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|
| Lagos Study Centre | Lagos Study Centre | 11/21/2024 | HF5415.5 .M67 1989 | 0004840 | Books |