National Open University Library

Intercultural mediation and conflict management training : (Record no. 3230)

MARC details
000 -LEADER
fixed length control field 05711cam a2200553Ii 4500
CONTROL NUMBER
control field 1239998609
CONTROL NUMBER IDENTIFIER
control field OCoLC
DATE AND TIME OF LATEST TRANSACTION
control field 20230214131605.0
FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m o d
PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
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FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9783030517656
Qualifying information (electronic bk.)
INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 3030517659
Qualifying information (electronic bk.)
INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9783030517649
OTHER STANDARD IDENTIFIER
Standard number or code 10.1007/978-3-030-51765-6
Source of number or code doi
SYSTEM CONTROL NUMBER
System control number (OCoLC)1239998609
Canceled/invalid control number (OCoLC)1235595802
CATALOGING SOURCE
Original cataloging agency SFB
Language of cataloging eng
Description conventions rda
Transcribing agency SFB
Modifying agency GW5XE
-- EBLCP
-- OCLCO
LANGUAGE CODE
Language code of text/sound track or separate title eng
Language code of original ger
LIBRARY OF CONGRESS CALL NUMBER
Classification number HM1126
SUBJECT CATEGORY CODE
Subject category code JMAN
Source bicssc
SUBJECT CATEGORY CODE
Subject category code PSY045000
Source bisacsh
SUBJECT CATEGORY CODE
Subject category code JMAP
Source thema
DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 303.6/9
Edition number 23
MAIN ENTRY--PERSONAL NAME
Personal name Mayer, Claude-Hélène,
Authority record control number or standard number http://id.loc.gov/authorities/names/no2003099450
Relator term author
TITLE STATEMENT
Title Intercultural mediation and conflict management training :
Remainder of title a guide for professionals and academics /
Statement of responsibility, etc. Claude-Hélène Mayer
PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Cham :
Name of producer, publisher, distributor, manufacturer Springer,
Date of production, publication, distribution, manufacture, or copyright notice [2020]
PHYSICAL DESCRIPTION
Extent 1 online resource (xxii, 260 pages) :
Other physical details illustrations (some color)
CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
MEDIA TYPE
Media type term computer
Media type code c
Source rdamedia
CARRIER TYPE
Carrier type term online resource
Carrier type code cr
Source rdacarrier
BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references
FORMATTED CONTENTS NOTE
Formatted contents note Part I. Conflict -- Intercultural Conflicts -- Types of Conflict -- Conflict Types -- Conflict Styles -- Causes of Conflict -- Escalation and De-escalation -- Part II. Mediation -- Background to Mediation -- Mediation as a Global Phenomenon -- The Mediation Process -- The role of the Mediator -- Inner Attitudes During Mediation -- Mediation Techniques -- Part III. Intercultural mediation -- Intercultural Competencies in Mediation -- Models of Intercultural Mediation -- The Role of the Mediator in Intercultural Contexts -- Mediation Techniques in Intercultural Contexts -- Challenges in Intercultural Mediations -- Emotions in Intercultural Mediation -- Values and Value Orientations in Intercultural Contexts -- Cultural Orientations and Values in Intercultural Mediation -- Training Materials for Work with Cultural Orientations and Values in Intercultural Mediation -- Part IV. Options for Resolutions -- Approaches for Resolutions as to How to Overcome Cultural Barriers in Intercultural Mediation -- Part V. Perspectives and the Way Forward -- Visions of Intercultural Mediation
RESTRICTIONS ON ACCESS NOTE
Terms governing access Available to OhioLINK libraries
SUMMARY, ETC.
Summary, etc. This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity,and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching. This is a book about practicing - the applied practice of competent conflict crafts in diverse intercultural contexts. Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hélène Mayer's creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance. -- Professor Stella Ting-Toomey, Human Communication Studies, California State University at Fullerton, USA, and Co-Editor of The SAGE Handbook of Conflict Communication, 2e Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches. -- Professor Paul T.P. Wong, President International Network on Personal Meaning and President Meaning-Centered Counselling Institute, Toronto, Canada Intercultural conflict resolution is a critically important task in this modern world. This book by Professor Mayer is a welcome handbook on how to use mediation to resolve those conflicts. It should be in the library of every conflict mediator. My congratulations to Professor Mayer for her important work. -- Dan Landis, Founding President, International Academy of Intercultural Research, Affiliate Professor of Psychology, University of Hawaii
LANGUAGE NOTE
Language note Translated from German
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Culture conflict.
Authority record control number or standard number http://id.loc.gov/authorities/subjects/sh85034758
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Intercultural communication.
Authority record control number or standard number http://id.loc.gov/authorities/subjects/sh85067222
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Mediation.
Authority record control number or standard number http://id.loc.gov/authorities/subjects/sh85082846
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Positive psychology.
Authority record control number or standard number http://id.loc.gov/authorities/subjects/sh2004003042
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Management.
Authority record control number or standard number http://id.loc.gov/authorities/subjects/sh85080336
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Employees
General subdivision Coaching of.
Authority record control number or standard number http://id.loc.gov/authorities/subjects/sh2005004725
INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books
ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Ohio Library and Information Network.
Authority record control number or standard number http://id.loc.gov/authorities/names/no95058981
ADDITIONAL PHYSICAL FORM ENTRY
International Standard Book Number 3030517640
ELECTRONIC LOCATION AND ACCESS
Materials specified OhioLINK
Public note Connect to resource
Uniform Resource Identifier <a href="https://rave.ohiolink.edu/ebooks/ebc2/9783030517656">https://rave.ohiolink.edu/ebooks/ebc2/9783030517656</a>
ELECTRONIC LOCATION AND ACCESS
Materials specified SpringerLink
Public note Connect to resource
Uniform Resource Identifier <a href="http://link.springer.com/10.1007/978-3-030-51765-6">http://link.springer.com/10.1007/978-3-030-51765-6</a>
ELECTRONIC LOCATION AND ACCESS
Materials specified SpringerLink
Public note Connect to resource (off-campus)
Uniform Resource Identifier <a href="http://proxy.ohiolink.edu:9099/login?url=http://link.springer.com/10.1007/978-3-030-51765-6">http://proxy.ohiolink.edu:9099/login?url=http://link.springer.com/10.1007/978-3-030-51765-6</a>
ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Suppress in OPAC No
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Use restrictions Not for loan Collection Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Library of Congress Classification   Restricted Access Not For Loan Fiction Gabriel Afolabi Ojo Central Library (Headquarters). Gabriel Afolabi Ojo Central Library (Headquarters). Fiction 02/14/2023   HM 1126.LH45 2019 0163236 02/14/2023 02/14/2023 Books