Customer relationship management : (Record no. 5170)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00478cam a2200169 i 4500 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781138498266 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781138498259 |
| DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8/12 |
| MAIN ENTRY--AUTHOR NAME | |
| Personal name | Buttle, Francis, |
| TITLE STATEMENT | |
| Title | Customer relationship management : |
| EDITION STATEMENT | |
| Edition statement | Fourth Edition. |
| PHYSICAL DESCRIPTION | |
| Number of Pages | xxiii, 444 pages : |
| Other physical details | illustrations ; |
| GENERAL NOTE | |
| General note | Revised edition of the authors' Customer relationship management, 2015. |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer relations |
| ADDED ENTRY--PERSONAL NAME | |
| Personal name | Maklan, Stan, |
| ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Permanent Location | Current Location | Date acquired | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|
| Faculty of Management Science Library | Faculty of Management Science Library | 05/31/2023 | HF5415.5 .B88 2019 | 0161633 | Books |