National Open University Library

Marketing : an Introduction (Record no. 9044)

MARC details
000 -LEADER
fixed length control field 01950cam a2200277 a 4500
INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780132951821
INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0132951827
INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780135094860
INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0135094860
INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780135096598
INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0135096596
INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780132542050
INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0132542056
DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
MAIN ENTRY--AUTHOR NAME
Personal name Armstrong, Gary
TITLE STATEMENT
Title Marketing : an Introduction
EDITION STATEMENT
Edition statement 10th ed., global ed.
PHYSICAL DESCRIPTION
Number of Pages 644 p
Other physical details color ills. ; pbk
GENERAL NOTE
General note "Pearson international edition"--P. [4] of cover.
FORMATTED CONTENTS NOTE
Formatted contents note Defining marketing and the marketing process -- Marketing : creating and capturing customer value -- Company and marketing strategy : partnering to build customer relationships -- Understanding the marketplace and consumers -- Analyzing the marketing environment -- Managing marketing information to gain customer insights -- Understanding consumer and business buyer behaviour -- Designing a customer-driven strategy and mix -- Customer-driven marketing strategy : creating value for target customers -- Products, services, and brands : building customer value -- Developing new products and managing the product life-cycle -- Pricing : understanding and capturing customer value -- Marketing channels : delivering customer value -- Retailing and wholesaling -- Communicating customer value : advertising and public relations -- Personal selling and sales promotion -- Direct and online marketing : building direct customer relationships -- Extending marketing -- Global marketplace -- Sustainable marketing : social responsibility and ethics.
SUMMARY, ETC.
Summary, etc Building upon an innovative and integrative marketing framework, this book positions marketing simply as the art and science of creating value for customers, in order to capture value from customers in return.
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Marketing.
ADDED ENTRY--PERSONAL NAME
Personal name Kotler, Philip
ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Permanent Location Current Location Date acquired Full call number Accession Number Koha item type
Jos Study Centre Jos Study Centre 08/22/2023 HF5415 .A75 2011 0181641 Books

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