The hidden tier of social services : frontline workers' provision of informal resources in the public, nonprofit, and private sectors / Einat Lavee, University of Haifa.
Material type:
TextSeries: Elements in public and nonprofit administrationPublisher: Cambridge, United Kingdom ; New York, NY : Cambridge University Press, [2022]Description: 74 pages ill;tablesISBN: 9781009101370Subject(s): Social service | Social workersDDC classification: 361.3 Summary: "Introduction This Element addresses a hidden tier of public services: informal practices of frontline workers, with particular attention to the personal resources the workers provide to their clients. These are resources that go above and beyond formal role requirements and are given at the expense of their own capital. Such practices are enacted within the contemporary changing environment in public administration, in which workers are developing new coping strategies"--
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Gabriel Afolabi Ojo Central Library (Headquarters). | HV11. L38 2022 (Browse shelf(Opens below)) | Available | 0187169 | |
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Books
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Gabriel Afolabi Ojo Central Library (Headquarters). | HV11. L38 2022 (Browse shelf(Opens below)) | Available | 0187170 | |
|
Books
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Gabriel Afolabi Ojo Central Library (Headquarters). | HV11. L38 2022 (Browse shelf(Opens below)) | Available | 0187171 |
"Introduction This Element addresses a hidden tier of public services: informal practices of frontline workers, with particular attention to the personal resources the workers provide to their clients. These are resources that go above and beyond formal role requirements and are given at the expense of their own capital. Such practices are enacted within the contemporary changing environment in public administration, in which workers are developing new coping strategies"--
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