Introduction : the future is now / Steven J. Hoffman -- Before we begin : preparing to teach online / Khadijah O. Miller -- Reducing distance in online classes / Lisa M. Lane -- Using electronic courseware : lessons for educators / Sharmila Pixy Ferris and Maureen C. Minielli -- Making course management systems work / Lisa M. Lane -- Blended classrooms : hybridity, social capital, and online learning / Peter Sands -- Facilitating interaction in the online environment / Michelle Kilburn -- Using social networking applications in online teaching / Allen C. Gathman and Mary Harriet Talbut -- Re-directing discussion : challenges related to the social aspects of online educational environments / Melanie L. Buffington -- Easier than it looks : using web resources in the humanities / Daryl E. Fridley -- Assessing student learning / Martha Henckell -- Creating an environment of faculty involvement / Steven J. Hoffman -- If the future is now, what's next? Five trends affecting the future of online education / David J. Staley