Section I: The International Environment Chapter 1: An Introduction to International Management Chapter 2: The Global Macro-Economic Environment Chapter 3: The Political and Legal Environments Chapter 4: The Cultural Environment Case I -- Hong Kong Disneyland Section II: Managing International Strategic Planning and Implementation Chapter 5: Strategies for International Competition Chapter 6: Analyzing and Managing Foreign Modes of Entry Chapter 7: Organizing and Controlling International Operations Chapter 8: Managing Technology and Knowledge Case II -- Christina Gold Leading Change at Western Union Section III: Managing People and Processes across Borders and Cultures Chapter 9: Communicating across Borders and Cultures Chapter 10: Negotiation and Decision-Making across Borders and Cultures Chapter 11: Motivating and Leading across Borders and Cultures Chapter 12: International Human Resources Management Case III -- Nora-Sakari: A Proposed JV in Malaysia Section IV: Ethical Dilemmas in International Management Chapter 13: Global Social Enterprise Chapter 14: Ethics and Social Responsibility for International Firms Case IV -- The TATA Way: Evolving and Executing Sustainable Business Strategies.

Deals with the opportunities and concerns that confront international managers as they navigate their companies through the complex and global economic, political, legal, technological and cultural environments. This title describes theories of international management in the context of realities in the global marketplace.