000 | 01116cam a2200217 i 4500 | ||
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020 | _a9781803923161 | ||
020 | _a9781803923161 | ||
022 | _a9781803923161 | ||
082 | 0 | 0 | _a658.8/12 |
245 | 0 | 2 |
_aA research agenda for service marketing / _cedited by Olivier Furrer, Professor of Marketing, Department of Management, University of Fribourg, Switzerland, Mikèle Landry, Research Assistant, Department of Management, University of Fribourg, Switzerland, Chloé Baillod, Research Assistant, Department of Management, University of Fribourg, Switzerland, Jie Yu Kerguignas, Assistant Professor, EHL Hospitality Business School, University of Applied Sciences and Arts Western Switzerland (HES-SO), Delémont, Switzerland. |
264 | 1 |
_aCheltenham, UK ; _aNorthampton, MA, USA : _bEdward Elgar Publishing, _c[2024] |
|
300 |
_axi, 389 pages : _billustrations ; |
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490 | 0 | _aElgar research agendas | |
650 | 0 | _aService industries | |
650 | 0 | _aCustomer relations. | |
700 | 1 | _aFurrer, Olivier, | |
700 | 1 | _aLandry, Mikèle, | |
700 | 1 | _aBaillod, Chloé, | |
700 | 1 | _aKerguignas, Jie Yu, | |
942 |
_2lcc _cBK |
||
999 |
_c13786 _d13786 |