000 00342nam a22001337a 4500
020 _a9783030576967
082 _b2
100 _aThirumaran k.
245 _aService Excellence in Tourism and Hospitality
264 _aSwitzerland
_bSpringer
_c2021
300 _axv;220pages
_bIllus
650 0 _aTourism and Hospitality
942 _2lcc
_cBK
999 _c13932
_d13932