000 00947cam a2200181 i 4500
020 _a9780838913123 (print : alk. paper)
082 0 0 _a025.5
100 1 _aVanDuinkerken, Wyoma,
245 1 0 _aLeading libraries :
300 _axvii, 167 pages :
_billustrations ;
505 0 _aLeadership theories : traditional and transformational -- Service leadership and its paradigm in libraries -- Conscientiousness as the foundation -- Building rapport -- Balancing encouragement and accountability -- Innovation and evolving service -- Strategic planning : the practice of innovation and strategic thinking -- Sustaining service as a value -- Formalizing service leadership in libraries : embedding processes and policies -- Service leadership in libraries.
650 0 _aPublic services (Libraries)
650 0 _aLibrary personnel management.
650 0 _aLeadership.
650 0 _aCustomer relations.
700 1 _aKaspar, Wendi Arant,
942 _cBK
999 _c141
_d141