000			00713cam a2200157 i 4500
020			_a9781506308272
020			_a1506308279
100	1		_aJandt, Fred Edmund,
245	1	0	_aConflict and communication /
250			_aFirst edition
300			_axiii, 258 pages ;
505	0		_aConflict in our lives -- Power and conflict styles -- Deconstructing conflicts -- Culture and conflict -- Negotiation skills and resolving conflicts with others -- Dealing with anger, aggression, and bullying -- Mediation skills -- Online dispute resolution -- Apologies, forgiveness, and reconciliation -- Conflict in organizations and families
650		0	_aConflict management
650		0	_aNegotiation in business.
942			_cBK
999			_c1917 _d1917