000 05711cam a2200553Ii 4500
001 1239998609
003 OCoLC
005 20230214131605.0
006 m o d
007 cr nn||||mamaa
008 210123s2020 sz a ob 000 0 eng d
020 _a9783030517656
_q(electronic bk.)
020 _a3030517659
_q(electronic bk.)
020 _z9783030517649
024 7 _a10.1007/978-3-030-51765-6
_2doi
035 _a(OCoLC)1239998609
_z(OCoLC)1235595802
040 _aSFB
_beng
_erda
_cSFB
_dGW5XE
_dEBLCP
_dOCLCO
041 1 _aeng
_hger
050 4 _aHM1126
072 7 _aJMAN
_2bicssc
072 7 _aPSY045000
_2bisacsh
072 7 _aJMAP
_2thema
082 0 4 _a303.6/9
_223
100 1 _aMayer, Claude-Hélène,
_0http://id.loc.gov/authorities/names/no2003099450
_eauthor
245 1 0 _aIntercultural mediation and conflict management training :
_ba guide for professionals and academics /
_cClaude-Hélène Mayer
264 1 _aCham :
_bSpringer,
_c[2020]
300 _a1 online resource (xxii, 260 pages) :
_billustrations (some color)
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
504 _aIncludes bibliographical references
505 0 _aPart I. Conflict -- Intercultural Conflicts -- Types of Conflict -- Conflict Types -- Conflict Styles -- Causes of Conflict -- Escalation and De-escalation -- Part II. Mediation -- Background to Mediation -- Mediation as a Global Phenomenon -- The Mediation Process -- The role of the Mediator -- Inner Attitudes During Mediation -- Mediation Techniques -- Part III. Intercultural mediation -- Intercultural Competencies in Mediation -- Models of Intercultural Mediation -- The Role of the Mediator in Intercultural Contexts -- Mediation Techniques in Intercultural Contexts -- Challenges in Intercultural Mediations -- Emotions in Intercultural Mediation -- Values and Value Orientations in Intercultural Contexts -- Cultural Orientations and Values in Intercultural Mediation -- Training Materials for Work with Cultural Orientations and Values in Intercultural Mediation -- Part IV. Options for Resolutions -- Approaches for Resolutions as to How to Overcome Cultural Barriers in Intercultural Mediation -- Part V. Perspectives and the Way Forward -- Visions of Intercultural Mediation
506 _aAvailable to OhioLINK libraries
520 _aThis book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity,and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching. This is a book about practicing - the applied practice of competent conflict crafts in diverse intercultural contexts. Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hélène Mayer's creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance. -- Professor Stella Ting-Toomey, Human Communication Studies, California State University at Fullerton, USA, and Co-Editor of The SAGE Handbook of Conflict Communication, 2e Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches. -- Professor Paul T.P. Wong, President International Network on Personal Meaning and President Meaning-Centered Counselling Institute, Toronto, Canada Intercultural conflict resolution is a critically important task in this modern world. This book by Professor Mayer is a welcome handbook on how to use mediation to resolve those conflicts. It should be in the library of every conflict mediator. My congratulations to Professor Mayer for her important work. -- Dan Landis, Founding President, International Academy of Intercultural Research, Affiliate Professor of Psychology, University of Hawaii
546 _aTranslated from German
650 0 _aCulture conflict.
_0http://id.loc.gov/authorities/subjects/sh85034758
650 0 _aIntercultural communication.
_0http://id.loc.gov/authorities/subjects/sh85067222
650 0 _aMediation.
_0http://id.loc.gov/authorities/subjects/sh85082846
650 0 _aPositive psychology.
_0http://id.loc.gov/authorities/subjects/sh2004003042
650 0 _aManagement.
_0http://id.loc.gov/authorities/subjects/sh85080336
650 0 _aEmployees
_xCoaching of.
_0http://id.loc.gov/authorities/subjects/sh2005004725
655 4 _aElectronic books
710 2 _aOhio Library and Information Network.
_0http://id.loc.gov/authorities/names/no95058981
776 0 _z3030517640
856 4 0 _3OhioLINK
_zConnect to resource
_uhttps://rave.ohiolink.edu/ebooks/ebc2/9783030517656
856 4 0 _3SpringerLink
_zConnect to resource
_uhttp://link.springer.com/10.1007/978-3-030-51765-6
856 4 0 _3SpringerLink
_zConnect to resource (off-campus)
_uhttp://proxy.ohiolink.edu:9099/login?url=http://link.springer.com/10.1007/978-3-030-51765-6
942 _2lcc
_n0
_cBK
999 _c3230
_d3230