000 01119cam a2200217 a 4500
020 _a9780470124833 (cloth)
082 0 0 _a658.4/038011
100 1 _aDresner, Howard,
245 1 4 _aThe performance management revolution :
260 _aHoboken, N.J. :
_bWiley,
_c2008.
300 _axxii, 321 p. :
_bill. ;
500 _aIncludes indexes.
505 0 _aThe need for change -- A model for a modern management system -- The role of BPM -- Barriers to BPM adoption -- Draw an accountability map -- Achieve information democracy -- Build a BPM center of excellence -- Standardize and consolidate BPM tools -- Deploy a BPM system -- Comprehensive view of performance management -- Determine your immediate priorities -- A model BPM methodology -- Measuring outcomes.
650 0 _aManagement information systems.
650 0 _aInformation technology
650 0 _aPerformance
856 4 1 _uhttp://www.loc.gov/catdir/toc/ecip0720/2007023152.html
856 4 2 _uhttp://www.loc.gov/catdir/enhancements/fy0739/2007023152-d.html
856 4 2 _uhttp://www.loc.gov/catdir/enhancements/fy0806/2007023152-b.html
942 _cBK
999 _c4881
_d4881