000 00291nam a22001097a 4500
020 _a 9780073377728
100 _aKitty O. Locker
245 _aBusiness Communication: Building Critical Skills
260 _aNEW YORK
_bMcGraw-Hill/Irwin
_c2011
300 _a575 PAGES
_bILLUSTRATION
942 _cBK
999 _c5071
_d5071