National Open University Library

Conflict and communication / (Record no. 1917)

MARC details
000 -LEADER
fixed length control field 00713cam a2200157 i 4500
INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9781506308272
INTERNATIONAL STANDARD BOOK NUMBER
ISBN 1506308279
MAIN ENTRY--AUTHOR NAME
Personal name Jandt, Fred Edmund,
TITLE STATEMENT
Title Conflict and communication /
EDITION STATEMENT
Edition statement First edition
PHYSICAL DESCRIPTION
Number of Pages xiii, 258 pages ;
FORMATTED CONTENTS NOTE
Formatted contents note Conflict in our lives -- Power and conflict styles -- Deconstructing conflicts -- Culture and conflict -- Negotiation skills and resolving conflicts with others -- Dealing with anger, aggression, and bullying -- Mediation skills -- Online dispute resolution -- Apologies, forgiveness, and reconciliation -- Conflict in organizations and families
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Conflict management
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Negotiation in business.
ADDED ENTRY ELEMENTS (KOHA)
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